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Goldman Sachs hit with £6.8k fine for violating EU ban on unsolicited calls

Goldman Sachs International has been hit with a £6.8k fine by the UK's Information Commissioner's Office (ICO) for violating the EU's ban on unsolicited sales calls.

The ICO found that Goldman Sachs International made 64 unsolicited calls to individuals between 5 May and 4 September 2017. The calls were made to sell financial services products.

The ICO said that Goldman Sachs International had failed to take "reasonable steps" to prevent the calls from being made. The company had not obtained the individuals' consent to receive the calls, and it had not screened out numbers that were registered with the Telephone Preference Service (TPS).

The TPS is a free service that allows individuals to register their landline or mobile numbers to opt out of receiving unsolicited sales calls.

The ICO said that Goldman Sachs International's actions had "caused distress and annoyance" to the individuals who received the calls. The company has since agreed to take steps to prevent similar breaches from happening again.

The ICO's fine is the latest in a series of penalties that have been imposed on companies for violating the EU's ban on unsolicited sales calls.

In 2016, the ICO fined Barclays Bank £2.2m for making 7m unsolicited calls.

The EU's ban on unsolicited sales calls came into effect in 2003. The ban applies to all companies that make calls to individuals in the EU, regardless of where the company is based.

Companies that violate the ban can be fined up to £500,000.


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